If you live in the UAE and use a Du SIM card, you might forget your phone number from time to time. This usually happens when you get a new SIM card, change devices, or don’t use your number very often. Du makes it easy to check your mobile number right away, which is a good thing. This guide will help you learn how to find your Du number step by step, whether you’re new to the UAE, a resident who just bought a SIM, or someone who has more than one number.
We’ll talk about How to Know Your Du Number and different ways to do this in this article, such as USSD codes, customer service, the official Du app, and other easy ways. In the end, you will have a lot of easy ways to find your number.
Why is it important to know your DU number?
It’s not as rare as you think to forget your mobile number. Here are some times when you really need to know your number:
- Signing up for online services like banking, delivery apps, or government websites.
- Giving your contact information to friends, family, or coworkers.
- Adding money to your balance or recharging it.
- Checking with telecom authorities to make sure your SIM is registered.
- If you use more than one SIM card, this will help you not get confused.
So, it’s important to know quick ways to get your Du number back at any time.
Method 1: Use a USSD code to find out your Du number
Dialing a short USSD code is the quickest and easiest way to find out your Du mobile number. Do the following:
- Get your phone’s dialer going.
- Press the call button after dialing *116#.
- The screen will show your Du number right away.
This method works for both prepaid and postpaid SIM cards. You don’t have to pay anything for it, and you don’t need to be connected to the internet.
Method 2:Call Du Customer Care
You can always call Du customer service if the USSD code doesn’t work for some reason. To talk to a representative, just call 155 from your Du SIM and follow the instructions. Once you are connected, ask them for your cell phone number after they have confirmed your identity.
This choice is useful if you need more help with your SIM, account, or billing information.
Method 3: Download the Du Mobile App
Du has a special mobile app that gives you all the information you need about your account, including your phone number.
- To check your number in the Du app, follow these steps:
- You can get the Du app from the Google Play Store or the Apple App Store.
- You can log in with your Du account information or your SIM card details.
- Your phone number will be shown on the dashboard after you log in.
The app is also helpful for checking your data balance, adding more data, paying bills, and managing multiple Du services.
Method 4: Make a call or send a text
Another easy way to find out your number is to call or text a friend or family member. They will see your number on their phone.
Du also has a “Call Me Back” service that lets you send a free SMS with your number to another user if you don’t have enough balance.
Method 5: Look at the packaging or contract for the SIM card.
Your mobile number is usually printed on the packaging or contract documents that come with your Du SIM when you first buy it. You can easily find your number there if you still have these. This method works best if your SIM is new and you haven’t put it in your phone yet.
Method 6: Go to a Du Store
If none of the above work, you can go to the nearest Du store or kiosk. Bring your Emirates ID and SIM card with you, and the staff will help you get your number back. If you’re having technical problems or your SIM isn’t working, this is a good choice.
Questions that are asked a lot (FAQs)
1. Can I find out my Du number without having any money?
Yes, calling *116# is free and doesn’t need any balance.
2. Do I need to be online to check my Du number?
No, you don’t need internet access to use the USSD code or call customer service.
3. What should I do if I forget my Du app login information?
You can use your Emirates ID or registered email to reset your password in the app. You could also call Du customer service for help.
4. Do I have to pay to find out my Du number?
No, all of the ways listed (USSD, app, SMS, or customer care) are free.
How to Remember Your Du Number
- Put your number in your contacts as “My Du Number.”
- Put it down in a safe place.
- Use the Du app often so you get used to your number.
Give your number to close friends and family so you can always get it back from them if you need it.
In Conclusion
To talk to people and manage services in the UAE, you need to know your Du number. Du makes sure that users can easily get their number in a number of ways, including the quick USSD code method (*116#), the Du app, or calling customer service.
If you follow the steps in this guide, you’ll never have to worry about forgetting your phone number again. Keep these tips in mind to stay connected with Du without any problems.
