If you live in the UAE and use Du as your mobile service provider, there may be times when you forget your phone number. This happens a lot with new SIM cards or numbers that you don’t use very often. If you don’t have any money in your account to make a call or send a text, the problem gets even worse. Du thankfully offers a number of simple ways to check your mobile number without needing any balance.
This article will show you all the ways you can check your Du mobile number without balance, such as USSD codes, customer service, online services, and the official Du app. These solutions will help you find your number in seconds, no matter if you have a prepaid or postpaid account.
When You Might Need to Check Your Du Number
Before we get into the methods, let’s talk about why it’s so important to check your number:
For new SIM users: You might not have memorized the number yet if you just bought a Du SIM card.
Multiple SIM cards: People who have more than one SIM card often forget their second numbers.
No balance issue: You can’t call or text to find your number when you’re out of balance.
To sign up: You may need your number to sign up for apps, bank accounts, or government services.
You should always know how to check your Du mobile number without balance so you never have to deal with problems.
Method 1: Use a USSD code to check your Du number
Dialing a USSD code is one of the easiest ways to check your Du mobile number. You don’t need any money to use this method.
Follow these steps:
- Turn on the dialer on your phone.
- Press the call button after dialing *116#.
- Your Du mobile number will show up on the screen in a few seconds.
This method works right away and is open to both prepaid and postpaid users.
Method 2: Send an SMS to check your Du number
You can also check your number by sending an SMS. Sending an SMS usually costs money, but Du gives out special codes that let you check your number for free.
- Send a blank text message or a keyword (like “get”) to 122.
- You will get a message with your phone number in it.
Keep in mind that this method may change with the most recent Du system updates, so always try the USSD option first.
Use the Du Mobile App as Method 3
Du has a mobile app that works on both Android and iOS devices. You can use this app to manage your account, add money, and look up your information, like your phone number.
- Using the app, here’s how to check your number:
- You can get the Du App from the Apple App Store or the Google Play Store.
- Use your Du account information to log in.
- You will see your mobile number on the main dashboard after you log in.
This way is especially helpful if you want to keep track of your data use, ways to recharge, and deals.
Method 4: Call Du Customer Care (Even if You Don’t Have Any Money)
If you still can’t find your number, you can also call Du customer service. You don’t need to have any money in your account to call customer service.
- From your Du SIM card, dial 155.
- Follow the steps to talk to a customer service representative.
- If asked, give information to prove your identity.
- The agent will give you your cell phone number.
This way is free and works for both prepaid and postpaid customers.
Method 5: Use a Different Phone to Check Your Du Number
You can check your number by calling a friend or family member’s phone if they are close by. But this method usually needs to be balanced.
- But here’s the catch:
- Du lets you send a free “call me back” text to another Du number from time to time.
- To send a free “call me back” request, dial *121*recipient’s number#.
- The person who gets the message will see your number.
This is very helpful if you are not in balance.
Method 6: Look at the SIM packaging or documents
When you buy a new SIM, Du gives you papers like a SIM card holder or a contract form. Most of the time, these papers have your phone number on them. You can find your number on the packaging or receipt for your SIM card if you still have it.
How to Easily Remember Your Du Number
It’s important to remember your number for later use after you’ve gotten it. Here are some things you can do:
Save in contacts: Put your number in your phone’s contacts under your name.
Put it down: Write down your number in a safe place, like a diary or a digital notes app.
Use it a lot: Use your number often for calls or registrations to help you remember it.
Set as the lock screen Note: You can add your own text to the lock screen on many smartphones. Putting your number there can be helpful.
Questions that are asked a lot
1. Do you have to pay to check your Du number with USSD?
No, calling *116# is completely free.
2. Is it possible to check my Du number without having any balance?
You can check your number without any balance using USSD codes, customer service, or the Du app.
3. Does the “call me back” feature work in other countries?
The feature only works in the UAE. International “call me back” requests might not work.
4. What if none of the ways work?
Bring your Emirates ID to the nearest Du store, and the staff will give you your number information.
In conclusion
It can be really annoying to forget your Du mobile number, especially if you don’t have any money. Du has a number of quick and easy fixes, which is good. Calling *116# is the most reliable way, but you can also use the Du app, customer service, or even the packaging for your SIM card.
You can check your Du number without balance in a matter of seconds using these methods. This will save you time and trouble. After getting your number, be sure to save it so you don’t get confused later.
